Shipping policy
Shipping Policy
Last updated: October 2, 2026
At JollyNest, we work to process and deliver your order as quickly as possible.
Order Processing
Orders are generally processed and prepared for shipment within 1–3 business days after the order is placed.
Once your order has been processed, it will be shipped to the address provided during checkout.
Please note that orders placed on weekends or public holidays may begin processing on the next business day.
Shipping Times
Our estimated shipping time is:
4–8 business days
Shipping times are estimates and begin after your order has been processed and shipped.
Actual delivery times may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances outside of our reasonable control.
International Shipping
JollyNest ships to customers in various countries around the world.
International orders may be subject to customs procedures, import duties, taxes, or other fees imposed by the destination country.
Any customs duties, import taxes, or other charges that may apply to your order are generally the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
Customs processing may also cause additional delays that are outside our control.
Tracking Information
When tracking information is available, it will be provided to the email address associated with your order.
Please allow some time for tracking information to become active after your order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you realize that your shipping information is incorrect, please contact us as soon as possible at:
We will make reasonable efforts to assist with address corrections before the order is shipped. Once an order has been shipped, we may be unable to change the delivery address.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
We will review the available shipping information and assist you with the next appropriate steps.
Please understand that delivery times may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, severe weather, holidays, or other transportation disruptions.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: jollynest3@use.startmail.com
We will be happy to assist you.